About Us

Yemisys Inc. is a cutting edge voice solutions company founded by group of talented professionals experienced in Telecommunications, Speech and Web technologies for developing and deploying Speech Systems. Our activities focus around the development of automated speech-enabled voice and multi-modal systems, which provide information and services over the telephone or World Wide Web.

Yemisys Inc. is a company dedicated to reducing the time, cost and complexity of developing and deploying voice enabled solutions. Yemisys Inc. develops Speech applications that corporations use to make their information and services accessible by phone. Yemisys Inc. builds customized solutions using Voice User Interfaces (VUI), speech recognition, text-to-speech synthesis, and voice authentication technologies that can add voice-based interfaces for various applications like stock quotes and trading, flight verification, and other applications. Yemisys Inc. also provides professional services such as consulting, support, and training.

Unlike the traditional speech technology companies, who concentrate on proprietary tools and products, Yemisys Inc. practices open standards like SALT and VXML for developing the speech solutions. Yemisys Inc. possesses a blend of subject matter experts with industry knowledge in Telephony, Speech, and Web technologies in building voice applications.

To be the most highly regarded Speech Integration company in the world, with a driving focus around best-in-class sales and service.

Customers: We value our customers and treat them with respect, providing friendly, courteous, knowledgeable and prompt service at all touch points. We seek and are driven by our customers' feedback.

Integrity: We operate with unyielding integrity, obeying all laws and adhering to a stringent code of business conduct. We will not tolerate unethical business conduct by our team members.

Performance: We continually raise our performance to exceed customer and shareholder expectations. We strive to be the best wireless company in the world.

Teamwork: We partner with one anotherrespecting new viewpoints, building trust, enhancing communications, and sharing best practices to deliver world-class products and services.

People: We value our team members and treat them with respect, providing an environment where diverse individuals can develop and are expected to perform to their full potential.

For companies adopting technology solutions that automate the convergence of voice, speech and data, the benefits are significant:

• Cost savings:

Voice and speech solutions enable you to service large call volumes at a fraction of your current cost by automating basic routings and tasks. Customers get more timely service, and you save precious resources. In addition, speech solutions can greatly improve your operational efficiency by integrating all your customer data and channels on a single platform, so that both customers and agents can gain access to every piece of pertinent information at any time.

• Customer satisfaction:

Speech is a rich, friendly interface that customers really like. By giving your customers immediate, spoken responses to their day-to-day requests, you ensure a consistently positive customer experience and build customer loyalty.

• Brand identity:

Through the persona of a helpful and informative virtual customer service representative, voice and speech solutions allow you to quickly establish and consistently maintain the personality of your brand. And the speed and efficiency with which you respond to customer calls strengthens your reputation for service and gives you a competitive advantage in the marketplace.

• Sales opportunities:

The flexibility and integration of voice and speech solutions helps you turn customer inquiries into new sales. By responding with appropriate product information or offering options to purchase, a virtual customer service representative can help customers make the transition from service to sales.

• Speedier service delivery:

Traditional IVR limits automation to pre-scripted options, which can be time-consuming and inflexible. Speech recognition allows you to capture all the relevant information in the customer inquiry match it against relevant data, and provide an immediate verbal response. To support the Speech integration, there are two alternative platform to build the applications for Speech. They are SALT and VoiceXML. The following description about each platform has been provided for your reference.

Yemisys Inc is a privately held company.

Yemisys Inc.
2121 W. Spring Creek Pkwy # 212
Plano, TX 75023
+1-972-365-9053 (W)
+1-972-618-2911 (F)