Professional Service

You can take advantage of Yemisys expertise in voice solutions. Our professional services staff is available to help you design, develop, deploy and maintain the solutions that are vital for your business and customers.

Yemisys can not only provide the consulting services to design end-to-end customized solutions but can also provide highly skilled professionals onsite to supplement your internal development groups. This includes:

• Project scope and cost management
• Project architecture and design
• Call flow, grammar and user-interface design
• Usability Testing Phase
• Script development VoiceXML/Cisco CVP, ICM, Genesys Routing Strategies
• Installation and deployment of Speech platforms
• System Performance Tuning
• Customer support and Training

Our Project Management and Work Breakdown Structure (WBS) helps to keep the project life cycle on track.

Yemisys can assure you of solutions that matches your exact business requirements, at a cost effective delivery in a timely manner.